Making A Complaint

We welcome all complaints and feedback from our clients. Feedback helps us make changes so that we are working in a way that best supports you.

Watch the video to learn more about how to make a complaint. You can also download our Easy Read Guide below and the Complaints, Compliments and Suggestions Procedure in full:

 

 

Related Articles

Join us in prayer for our services and teams with our weekly prayer diary.

Download

The latest edition of Breakout, our supporter magazine. Learn about our Park View service in Fleetwood, and hear an update on the Silas appeal.

Read more

This report provides our clients with information on the Trust and how we have performed against housing regulatory responsibilities over the past year.

Download