Making A Complaint

We welcome all complaints and feedback from our clients. Feedback helps us make changes so that we are working in a way that best supports you.

Watch a video breakdown of our Complaints procedure

Download our Easy Read Guide below and the Complaints, Compliments and Suggestions Procedure in full:

 

Related Articles

Join us in prayer for our services and teams with our weekly prayer diary.

Download

In this edition of Breakout, learn about our new Chaplain role in the Trust, and hear stories from clients and staff of connection. Also get to know Louisa, our Partner Relations Lead who introduces this edition.

Read more

Join us in prayer for our services and teams with our weekly prayer diary.

Download